Mobile App and Devices

Using the App

• Can I uninstall the Sony One application from my device?
• How do I find out which version of the Sony One Apple iOS app is installed on my device?
• I cannot download the app – can you help?

Devices

• What devices can I use?
• Can I access Sony One on devices other than the one I used to create my account?
• Troubleshooting on your web browser
• Troubleshooting your Android mobile device
• Can I use my Sony One account on another device?
• How do I find out which version of the Sony One Android app is installed on my device?

See all 7 articles

Playback

• What can I do if I have problems with playback?

Mobile Data

• How can I check how much data is left in my video streaming pack?
• Will I be able to roll over my unused data?
• How can I control how much mobile data I am using with the Sony One app?
• Mobile Internet Connection Speed Recommendations
• Do I need WIFI or mobile data to enjoy Sony One?

Resolve Connection issues

• Do you have any tips to improve my wireless connectivity?
• Slow internet - how can I check my connection speed?
• I am unable to connect to Sony One, can you help me?