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  1. Sony Nigeria
  2. Mobile App and Devices

Mobile App and Devices

Using the App

  • Can I uninstall the Sony One application from my device?
  • How do I find out which version of the Sony One Apple iOS app is installed on my device?
  • I cannot download the app – can you help?

Devices

  • What devices can I use?
  • Can I access Sony One on devices other than the one I used to create my account?
  • Troubleshooting on your web browser
  • Troubleshooting your Android mobile device
  • Can I use my Sony One account on another device?
  • How do I find out which version of the Sony One Android app is installed on my device?
See all 7 articles

Playback

  • What can I do if I have problems with playback?

Mobile Data

  • How can I check how much data is left in my video streaming pack?
  • Will I be able to roll over my unused data?
  • How can I control how much mobile data I am using with the Sony One app?
  • Mobile Internet Connection Speed Recommendations
  • Do I need WIFI or mobile data to enjoy Sony One?

Resolve Connection issues

  • Do you have any tips to improve my wireless connectivity?
  • Slow internet - how can I check my connection speed?
  • I am unable to connect to Sony One, can you help me?
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