Our service is developed in partnership with MTN - so in the first instance please contact MTN.
- Dial 180 from a registered MTN line
- Whatsapp: 09033000001
- Live chat on myMTN app - From the bottom of the home page, click on ‘More’ icon. Select ‘Help & Support’ and you can chat with a Customer Care agent, Log your complaints and provide a feedback.
Please be assured we have escalation procedures in place to ensure your enquiry will reach us.