Sony One video streaming packs are pre-pay only.
You can enjoy access for the full duration of the pack you purchased i.e. (1-day, 7-day, 30-day)
There is no need to cancel them as a result.
They simply expire when the duration has elapsed
The only thing you can cancel if necessary is the auto renewal of the pack - if you chose this option.
You can cancel auto renewal in 1 of 3 ways
1: via the Sony One app. Go to More/Streaming Packs menu, cancel auto renewal option
2: Send SMS to 5445 with the message STOP
3 :Contact MTN directly
You can reach MTN via the following methods
- Dial 180 from a registered MTN line
- Whatsapp: 09033000001
- Live chat on myMTN app - From the bottom of the home page, click on ‘More’ icon. Select ‘Help & Support’ and you can chat with a Customer Care agent, Log your complaints and provide a feedback.