If you are still seeing money being taken from your account or airtime credit it could be that you have not cancelled your auto-renewal properly.
- You need to ensure that you cancel your auto renewal with MTN
- You may also have multiple video streaming packs with auto-renewals if you have purchased through the Sony One website and then through an in-app purchase.
- You will need to cancel these auto renewals each individually.
- If you do not cancel each auto-renewal, you will continue to be charged for any that are still active. If you have any further questions, please contact MTN